Effective Date: September 2025
This Privacy Policy describes how Melting Pot Marketing LLC (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit or use our website [www.MeltingPotMarketing.com (the “Site”) and our AI marketing services (the “Services”). This policy is designed to align with applicable federal, state, and local guidance and to reflect best practices for AI-enabled marketing services, including transparency about AI processing, data protection, and user rights.
1. Scope and Applicability
This policy applies to personal data processed in connection with the Site and Services.
It does not apply to data collected by third-party sites, products, or services that may be linked on the Site.
If you are located in jurisdictions with additional privacy rights (e.g., EU/UK), those rights are described in the “Your Rights” section, where applicable.
2. Who We Are
Company Name: Melting Pot Marketing LLC
Contact Information:
901 South Point Rd Ste A 212, Belmont NC 28012
3. What Information We Collect
We may collect and process the following categories of information:
A. Information You Provide
Account Information: name, email, password, company name, job title.
Payment Information: payment method details processed by our providers (we do not store full payment data unless necessary).
Content and Communications: messages, inquiries, chat transcripts, feedback, support requests.
Marketing Preferences: interests, communication preferences, opt-in status.
B. Data We Collect Automatically
Usage Data: pages visited, features used, time spent, clickstream data.
Device and Technical Data: IP address, browser type, operating system, device identifiers, language, time zone.
Analytics and Performance Data: error logs, performance metrics, referral sources.
Location Data: approximate location derived from IP address (where legally permissible with consent).
C. Data Collected via AI Features
Inputs for AI Processing: text, images, or other data you submit for AI analysis, optimization, or generation.
AI Outputs: results produced by our AI services, which may be stored or logged for quality improvement.
Training and Model Improvement: subject to your choices, data may be used to improve AI models, with opt-out options described below.
D. Special Categories
We generally do not collect sensitive personal data unless necessary for providing Services, with explicit consent and additional safeguards if applicable.
4. How We Use Your Information
We may use your information to:
Provide and Improve Services: operate, maintain, and enhance the Site and Services.
Account Management: create, manage, and secure your account.
Communication: respond to inquiries, send notices, provide customer support.
Marketing and Personalization: send promotional materials (subject to opt-out), tailor content and recommendations.
Analytics and Performance: analyze usage, troubleshoot, and improve AI models and accuracy.
Security: detect and prevent fraud, abuse, and unauthorized access.
Compliance: comply with laws, respond to legal processes, protect rights and safety.
Training Data Management: if you opt-in or as required by law, use data to train AI models and improve outputs.
5. Legal Bases (for GDPR, if applicable)
Where required, we rely on:
Consent: opt-in consent for processing.
Performance of a Contract: to deliver Services.
Legitimate Interests: for improvement, security, marketing (with safeguards).
Compliance with Legal Obligations: to meet legal requirements.
6. Sharing Your Information
We may share your information with:
Service Providers: vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, AI model providers).
Affiliates and Business Transfers: in connection with corporate transactions, restructurings, or divestitures.
Legal and Compliance: to comply with laws, respond to legal processes, protect rights and safety.
With Your Consent: any other disclosure with your consent.
Data Minimization: we limit data shared to what is necessary for the specified purpose.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws.
We implement safeguards such as Standard Contractual Clauses and other legally recognized transfer mechanisms where required.
For EU/UK residents, data transfers comply with applicable GDPR adequacy decisions and safeguards.
8. Data Retention
We retain personal data as long as necessary to provide the Services, fulfill purposes described, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary by data category and purpose, following data minimization principles.
9. Your Rights
Depending on your location, you may have certain rights:
Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Deletion: request deletion of your data (subject to statutory exceptions).
Restriction: limit processing of your data.
Portability: obtain your data in a machine-readable format.
Objection: object to processing, including direct marketing and analytics.
Withdraw Consent: withdraw consent where processing is based on consent.
EU/UK Residents: access, rectification, erasure, restriction, portability, objection, and consent withdrawal under GDPR; rights to lodge complaints with supervisory authorities.
NC/US Residents: rights to access, delete, and opt-out of certain processing where applicable; to exercise these rights, contact us at [[email protected]] or via your account.
To exercise rights, please contact us at the addresses below. We will respond within applicable legal timeframes.
10. Do Not Track and Online Tracking
We respect browser Do Not Track signals where implemented, but there is no universal standard. You can control tracking through your account settings, cookie preferences, and browser controls.
11. Cookies and Similar Tracking Technologies
We use cookies and similar technologies to analyze usage, personalize content, remember preferences, and enable features.
You can manage cookie preferences via our cookie banner and browser settings. Some features may require cookies to function.
12. Third-Party Links and Services
The Site may contain links to third-party sites and services. We are not responsible for their privacy practices.
Review third-party privacy policies before providing personal data.
13. AI-Specific Considerations
AI Transparency: we may explain AI-generated results and disclose limitations of AI outputs.
User Data for AI: data you submit for AI processing may be used to train or improve models, subject to your opt-out choices where applicable.
Bias and Safety: we implement safeguards to reduce biases and ensure safe outputs.
User Controls: you may opt out of model training on your data where available.
14. Security
We implement reasonable technical and organizational measures to protect your data (encryption in transit, at-rest protections, access controls, regular testing, secure coding practices).
No method of transmission or storage is entirely secure; you acknowledge residual risk.
15. Children’s Privacy
Our Services are not directed to children under 16 (or 13, depending on jurisdiction). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it.
16. Your Choices and Controls
Marketing Communications: unsubscribe or opt out via the unsubscribe link or account settings.
Data Directives: manage your account settings and privacy preferences.
Do Not Track: we respect browser signals; use site controls to limit tracking.
17. Data Protection Rights for Residents of California (CCPA/CPRA)
Right to know categories of personal information collected, disclosed, or sold.
Right to delete personal information.
Right to opt-out of sale of personal information (if applicable).
Right to non-discrimination for exercising rights.
To exercise these rights, contact [[email protected]] or submit requests through your account.
Note: If you do not sell data, you can include a simple statement: “We do not sell personal data.” If you do sell or share, list categories and opt-out mechanisms.
18. Data Protection Rights for EEA/UK (GDPR)
Right to access, rectify, erase, restrict processing, data portability, objection, and withdraw consent where applicable.
Right to lodge a complaint with a supervisory authority.
19. Data Breach Notification
We maintain an incident response plan. In the event of a data breach, we will notify affected individuals and applicable authorities as required by law and within applicable timeframes.
20. Children’s Data
If we inadvertently collect data from a child, we will take reasonable steps to delete it in accordance with applicable laws.
21. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our Site and update the Effective Date. Material changes may be communicated by email or prominent notice.
22. How to Contact Us
Email: [email protected]
Postal Address: 901 South Point Rd Ste A 212, Belmont NC 28012
Phone:
For data subject rights requests or privacy inquiries, please include: your name, contact information, and a description of your request.
