At Melting Pot Marketing we respect your privacy and are committed to protecting the personal information you provide to us through our website, Facebook, Instagram, advertisements, and online enquiry forms.
This Privacy Policy explains how we collect, use, store, and protect your information when you submit an enquiry or request information about our products and services.
1 Information We Collect
When you submit a form on our website or through our Facebook/Instagram advertising campaigns, we may collect information such as:
- Name
- Phone number
- Email address
- Company/Dealership name
- City or location
- Business-related information
- Any other information you voluntarily provide through the enquiry form
We may also collect certain technical information, such as your IP address, browser type, device information, and website usage data.
2 How We Use Your Information
We may use the information you provide to:
- Contact you regarding your enquiry or request.
- Understand your business requirements.
- Provide information about our products and services.
- Schedule a meeting or appointment with our Sales Executive.
- Prepare customized marketing solutions or proposals.
- Follow up on your enquiry.
- Improve our products, services, website, and marketing activities.
- Send relevant business communications, where permitted by applicable law.
3 Contacting You
By submitting an enquiry form, you agree that Melting Pot Marketing may contact you using the information provided by you, including by phone, SMS, WhatsApp, or email, regarding your enquiry and our services.
You may request that we stop sending promotional communications at any time.
4 Facebook and Instagram Leads
If you submit your information through a Facebook or Instagram Lead Form, the information you provide may be shared with Melting Pot Marketing so that we can respond to your enquiry.
We will handle and use this information in accordance with this Privacy Policy and applicable laws.
5 Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted employees, sales representatives, service providers, technology partners, or other parties where reasonably necessary to respond to your enquiry, provide our services, operate our website, or comply with legal obligations.
6 Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7 Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, or comply with applicable legal requirements.
8 Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally applicable.
- Withdraw consent for certain communications.
- Ask questions about how your information is being used.
To make a request, please contact us using the details below.
9 Third-Party Services
Our website and advertising campaigns may use third-party services such as Meta/Facebook, Google, analytics providers, advertising platforms, CRM systems, communication platforms, or other service providers.
These third parties may process information according to their own privacy policies and applicable terms.
10 Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and deliver relevant advertising.
You may be able to control cookies through your browser settings.
11 Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with the revised "Last Updated" date.
13 Non Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
14 Contact Us
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your personal information, please contact us: